Automated garage doors have become a popular choice for homeowners due to their convenience and added security. These doors are equipped with sensors and motors that allow them to open and close automatically with just a push of a button or a code. However, like any mechanical system, automated garage doors can encounter problems from time to time.

In this troubleshooting manual, we will explore the most common issues that homeowners may face with their automated garage doors and provide step-by-step solutions to help you resolve these problems efficiently.

Common Problems with Automated Garage Doors

Automated garage doors may experience a range of issues that can disrupt their normal operation. Some of the most common problems include:

Troubleshooting Steps for Automated Garage Door Problems

Checking the Power Source

Before diving into more complex troubleshooting steps, it is essential to ensure that your automated garage door is receiving power. Start by checking if the door’s motor is plugged in securely. If it is, try plugging another device into the same power outlet to see if it is functioning correctly. If there is no power, check the circuit breaker to see if it has tripped. Resetting the breaker may resolve the issue. If the problem persists, it is recommended to consult a professional electrician.

Inspecting the Remote Control and Keypad

If the power source is not the problem, the next troubleshooting step is to examine the remote control and keypad. Check if the batteries in the remote control need replacement. If they do, replace them with fresh batteries and test if the door responds. For keypads, ensure that the code is entered correctly and that the keypad is free from dirt and debris. If the problem persists, try reprogramming the remote control or keypad according to the manufacturer’s instructions.

Examining the Safety Sensors

Safety sensors play a crucial role in preventing accidents and ensuring the proper functioning of automated garage doors. Start by cleaning the sensors with a soft cloth to remove any dust or debris that may be obstructing their operation. Next, check if the sensors are properly aligned. They should be facing each other and have a clear line of sight. If they are misaligned, adjust them accordingly. Finally, inspect the sensor wires for any damage or loose connections. If everything appears to be in order, test the door to see if the problem has been resolved.

Assessing the Garage Door Opener

If the previous troubleshooting steps have not resolved the issue, it may be necessary to assess the garage door opener. Begin by checking if the opener’s motor is functioning correctly. Listen for any unusual noises or vibrations that may indicate a problem. Inspect the drive belt or chain for any signs of wear or damage and replace it if necessary. Additionally, check the opener’s settings to ensure they are configured correctly. If the problem persists, it may be best to consult a professional garage door technician.

Lubricating and Maintaining the Garage Door System

Regular lubrication and maintenance are essential for the smooth operation of automated garage doors. Apply a high-quality lubricant to the rollers, hinges, and tracks to minimize friction and ensure proper movement. Inspect the door’s springs and cables for any signs of wear or damage. If you notice any issues, it is recommended to seek professional assistance, as handling springs can be dangerous and should only be done by trained individuals.

Additional Tips for Troubleshooting Automated Garage Door Problems

In addition to the troubleshooting steps outlined above, here are some additional tips to help you effectively troubleshoot automated garage door problems:

When to Call a Professional for Help

While many automated garage door problems can be resolved through troubleshooting and basic maintenance, there are instances when it is best to call a professional for assistance. If you have attempted the troubleshooting steps outlined in this manual and the problem persists, or if you encounter complex issues such as a broken spring or a malfunctioning opener motor, it is recommended to seek the expertise of a certified garage door service in Omaha, NE. They have the knowledge and experience to diagnose and fix more complex problems safely and efficiently.


Automated garage doors offer convenience and security to homeowners, but they can encounter problems from time to time. By following the step-by-step troubleshooting manual provided in this article, you can effectively identify and resolve common issues with automated garage doors. Remember to prioritize safety at all times and seek professional garage door service in Omaha, NE assistance when needed. Regular maintenance and proper care will help ensure that your automated garage door operates smoothly and reliably for years to come.

If you require professional assistance in troubleshooting and resolving issues with your automated garage door, don’t hesitate to contact Platinum Garage Solutions. Our team of experienced technicians is ready to provide top-notch service and ensure that your automated garage door is in optimal working condition. Call us or visit our website to schedule an appointment today.

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